1. Who We Are
TipTo Ltd ("TipTo", "we", "us", or "our") is the data controller responsible for your personal data. We are a company registered in England and Wales.
Contact details:
- Email: hello@tipto.uk
- Company: TipTo Ltd
- Location: London, United Kingdom
2. What Data We Collect
We collect only the data you voluntarily provide to us through our website forms:
2.1 Waitlist Sign-Up (Drivers / TipToers)
| Data collected | Purpose | Legal basis |
|---|---|---|
| Email address | To send you launch updates and product news | Consent (Article 6(1)(a) UK GDPR) |
2.2 Partner Business Registration of Interest
| Data collected | Purpose | Legal basis |
|---|---|---|
| Business name | To identify your business for partnership discussions | Consent (Article 6(1)(a) UK GDPR) |
| Contact name | To address correspondence personally | Consent (Article 6(1)(a) UK GDPR) |
| Email address | To contact you about partnership opportunities | Consent (Article 6(1)(a) UK GDPR) |
| Business type | To understand your business category | Consent (Article 6(1)(a) UK GDPR) |
2.3 Data We Do Not Collect
Our website does not currently collect:
- Cookies or tracking data
- IP addresses (beyond standard server logs)
- Location data
- Payment or financial information
- Data from children under 18
3. How We Use Your Data
We use your personal data solely for the following purposes:
- Product updates: Sending occasional emails about TipTo's development, features, and launch timeline
- Partnership communications: Contacting businesses about becoming TipTo Partner Locations
- Service communications: Notifying you of changes to our terms, privacy policy, or service
We will never:
- Sell your data to third parties
- Rent or lease your data
- Share your data with third parties for their marketing purposes
- Use your data for automated decision-making or profiling
4. How We Store Your Data
4.1 Form Processing
Form submissions on our website are processed through Formspree, Inc., a third-party form handling service headquartered in the United States. When you submit a form, your data is transmitted to Formspree's servers, which then forwards the submission to our email.
Formspree processes data in accordance with applicable data protection laws. For details, see Formspree's Privacy Policy.
4.2 International Data Transfers
Because Formspree is based in the United States, your data may be transferred to and stored outside the United Kingdom. We rely on appropriate safeguards for this transfer, including Formspree's compliance with applicable data protection standards. By submitting your data, you acknowledge this transfer.
4.3 Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Form submissions are transmitted using HTTPS encryption. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Specifically:
- Waitlist data: Retained until you unsubscribe, request deletion, or for a maximum of 24 months from sign-up if TipTo has not launched, whichever comes first.
- Partner interest data: Retained until the partnership discussion is concluded, you request deletion, or for a maximum of 24 months from submission, whichever comes first.
When your data is no longer needed, we will securely delete or anonymise it.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:
6.1 Right of Access (Article 15)
You have the right to request a copy of the personal data we hold about you. We will provide this within 30 days of your request, free of charge.
6.2 Right to Rectification (Article 16)
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
6.3 Right to Erasure (Article 17)
You have the right to request that we delete your personal data. We will comply within 30 days, provided there is no legal obligation requiring us to retain it.
6.4 Right to Restrict Processing (Article 18)
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
6.5 Right to Data Portability (Article 20)
You have the right to receive your personal data in a structured, commonly used, and machine-readable format (e.g., CSV), and to have it transmitted to another controller where technically feasible.
6.6 Right to Object (Article 21)
You have the right to object to our processing of your personal data at any time. If you object, we will cease processing unless we have compelling legitimate grounds that override your interests.
6.7 Right to Withdraw Consent
Where we process your data based on consent, you have the right to withdraw that consent at any time. You can do this by:
- Clicking the unsubscribe link in any email from TipTo
- Emailing us at hello@tipto.uk
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
6.8 How to Exercise Your Rights
To exercise any of the above rights, please email us at hello@tipto.uk with the subject line "Data Rights Request". We will verify your identity and respond within 30 days. There is no fee for exercising your rights, except in cases of manifestly unfounded or excessive requests.
7. Third-Party Services
Our website uses the following third-party services:
| Service | Purpose | Data shared | Privacy policy |
|---|---|---|---|
| Formspree | Form submission handling | Data you enter in forms | View |
| Google Fonts | Typography (Playfair Display, DM Sans) | None (fonts loaded from Google servers) | View |
| Netlify | Website hosting | Standard server access logs | View |
8. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete it promptly. If you believe we may have collected data from a child, please contact us at hello@tipto.uk.
9. Cookies
Our website does not currently use cookies or similar tracking technologies. If we introduce cookies in the future, we will:
- Update this Privacy Policy
- Provide a clear cookie consent banner
- Comply with the Privacy and Electronic Communications Regulations 2003 (PECR)
- Allow you to manage your cookie preferences
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:
- Update the "Last updated" date at the top of this page
- Where reasonably practicable, notify you by email
We encourage you to review this page periodically for the latest information on our privacy practices.
11. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK's supervisory authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would appreciate the opportunity to address your concerns before you contact the ICO. Please reach out to us first at hello@tipto.uk.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: hello@tipto.uk
- Company: TipTo Ltd
- Location: London, United Kingdom